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Systems project management- master level - Essay Example

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Q1 1. Lee Lacocca is correct in saying that all business operation can be reduced to three words People, product and profit: People in the context of Business Operation are the customers and the employees of the organization. Product in the context of Business operation can either be tangible goods that customers would like to purchase or it can be a service that customers would like the organization to provide to him…
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Systems project management- master level
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Project Managers are often employed to manage project that will satisfy the need of the organization to increase productivity and quality of products to increase profit or increase profit while maintaining productivity and quality of products. It is therefore important for Project Managers to satisfy the needs of employees in order for them to provide quality products to customers. Project Managers has the responsibility to manage this dynamics as his project gets implemented and rolled out. Q1.

2 User requirements – are the list of functionality that users expect or demands from their system to make them more productive and for the users to efficiently respond to customer demands. In essence user requirements also respond to the three words enunciated above. User requirements satisfy the need of People meaning the employee and the customer. User requirements also satisfy the need of the product to be of the highest quality. User requirement also satisfy the need to increase if not maintain the profitability of the organizations.

The user requirements needed by the case are as follows: Confidentiality – to ensure that only employees’ who have the right to access, change, edit and use documents can access them. Integrity – It is imperative that the system to be implemented can maintain, ensure and guarantee that the information contained or being accessed by employees have not been tampered with or is the correct one, if not the latest applicable version. Accessibility – is another user requirement that needs to be satisfied to ensure that the employees who need the document can access them as designed.

Confidentiality, Integrity and Accessibility will solve and correct the experiences of the organization in the past that would include fraud, availability of data when and where it is needed, and for information to reach the right party when and where it is needed. The other technical user requirements for the new system should include imbedded document change management process that should guarantee an audit trail and version control as well as document and process tracking. Another technical user requirement is the accessibility of the system from anywhere and anytime despite any environmental issues.

Another technical user requirement is the sharing of one Outlook Directory within the organization. Q1.3 – WAN is a Wide Area Network often used to make information available across large distances and despite physical geographical barriers. Microsoft office is a set of product often used by organizations as productivity tools this would include MS word, MS Excel, MS outlook, power point and others. Microsoft Share point is a document sharing software that would enable organization to make its voluminous data, record or even knowledge to be accessible at all level of its organization. Q1. 4 – The most common problems experienced by commuters are the following; delayed or unreliable train schedules, canceled train schedule and lack of information on what is happening or what caused the delay or how long will it take to resolve the issue.

Commuters like any of other human being have a number of expectations. If those expectations are not met it would result to frustration and then eventually anger. Airlines or airports have long resolved the issue of angry commuters by

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